Shipping policy
Thank you for shopping with us. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Timeframes
We ship worldwide. Once your order has been dispatched, estimated delivery times are as follows:
- United Kingdom & Europe: 7–14 business days
- United States & Canada: 10–20 business days
- Rest of the World: 14–30 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes upon arrival in the destination country. These charges are the responsibility of the customer and are not included in our product or shipping prices.
Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact us and we will investigate with our fulfilment partner.
Contact Us
If you have any questions about your order or our shipping policy, please get in touch via our contact page.